Call center employee scheduling software

Tech support, customer service, market research, and similar companies engage in fast-paced work in an environment buzzing with activity. There might be a lot of energy in the air in call centers, but making the most of it requires advanced planning. Fine-tune your daily operations with Sling, delegating responsibilities and centralizing your schedule so that employees get things done correctly and quickly.

Schedule

Call centers thrive on shift work, but coordinating work hours across many different employees is often an uphill battle. Sling’s scheduling system facilitates the process, showing you who’s available and when so that you can assign shifts quickly and easily.

Other scheduling features

Additional scheduling features encourage employees to manage their own time. If something comes up and they need to take time off or trade their shift, they can make their shifts available or offer them to specific co-workers.

Time clock

All personnel can clock in and out of work with a few taps on their mobile phones. Sling’s timesheets feature keeps track of their hours, eliminating the need for spreadsheets or paperwork.

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