14 Types of Management Styles for Effective Leadership
Leadership skills, like most abilities in life, must be earned through practice and hard work. However, there are many different ways to be a good…
Answer the call with easy and free call center scheduling. Communicate across teams, track time on the clock, control labor costs, and add tasks so everyone knows who to talk to.
Great scheduling solution
Multiple work locations and positions can be added for any given employee, which helps when employees have job roles that fluctuate.
Reduce your abandoned call rate by scheduling just the right amount of agents, no matter your team size or structure. Use a template, or build your own schedule and be done before your next call. All while minimizing labor costs and complying with your local rest and break laws. Your team views their assigned shifts from anywhere and receives custom notifications to remind them. Plus, post available shifts and allow teammates to swap, freeing you up to focus on customer experience.
Makes scheduling easy
I have almost 100 employees in my department all with different times of when they are available. Certain employees have set schedules so I am able to schedule them indefinitely with the same schedule and do not have to worry about their shifts being scheduled each week.
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Meeting service level agreements and exceeding KPIs are taking up enough of your time. Handle your business and use your time more effectively with Sling’s call center scheduling with time management, internal communications and labor cost controls. Whether you’re running a one-room call center or a regional network, Sling frees up countless hours each week so you can get back to taking care of your customers.
Shift scheduling with Sling is free. But that’s only the beginning of what you can accomplish. Sling comes with a 14-day free trial so you can choose the plan that works best for your needs.
Unlimited employees, managers, and locations
Unlock your team’s potential with easy-to-use scheduling and communication features.
Organize and manage employee work schedules
Approve or deny employee requests for time off
Easily see which shifts still need to be filled
Share news with your team through targeted pages
Build employee schedules months in advance
Plus many others
Take it to the next level by adding tools for tracking time and optimizing labor costs.
$2.001.70per user per month
Accurately clock in and out of shifts from a moble device
Keep track of your labor costs and compare against sales
Track, analyze and prevent excessive overtime
Communicate with employees in private or group conversations
Keep track of your scheduled shifts on any calendar app
Plus everything in Free
Understand your labor data, pull reports for payroll, and run your business efficiently!
$4.003.40per user per month
Use a shared device for employees to clock in and out
View reports of total hours worked and wages earned
Track and manage shifts employees miss
Track and manage employee sick call-outs
Approve and track paid time off requests
Plus everything in Premium